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Can I get a refund for a creator subscription?

Subscription payments go directly to creators through Stripe. Vocal can't refund them, but you can cancel anytime.

Written by Vocal Team

Vocal can't refund creator subscription payments. Subscriptions are processed through Stripe and paid out to the creator, so Vocal isn't able to reverse completed charges.

What you can do

Cancel anytime. You won't be charged again after you cancel. See How do I cancel a creator subscription?.

To cancel, visit the creator's profile or your Billing Dashboard in Settings.

One-time payments

If you meant to make a single payment instead of a recurring subscription, use tips on a creator's story or profile. Tips are one-time and aren't subscriptions.

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