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My account

My Stripe account

  • What payment method can I use?
  • How can I contact Stripe's customer support?
  • Who has access to my identity verification data?
  • Can I use Stripe if I'm located in India?

My drafts and submissions

  • Why is my poetry formatting gone once it's published?
  • How long does it take for a submission to be reviewed?
  • How do I add photos, videos, and media to my story?
  • My draft wasn't approved.
  • I don't know what community my story belongs in
  • I accidentally deleted my draft.

My Stats

  • What's a "read"? How is it calculated?
  • I think my story's gotten more clicks than my Stats say.
  • How often do my stats update?

My payments

  • Where's my withdrawal?

My published stories

  • How do I share my published stories?
  • Where can I find my published stories?

My Vocal+ membership

  • I'm having problems with my Vocal+ membership.
  • I want to cancel my membership.
  • Can I get a refund?
  • I signed up for the Vocal+ membership with the promise of a $10 Bonus, but I haven't received my bonus yet

Account help

  • My account was disabled.
  • Who can see my account details?
  • How do I customize my profile?

The Vocal Ambassador Program

  • What is the Vocal Ambassador Program?
  • When do I receive a payout from the Vocal Ambassador Program?

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