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I'm trying to create a story, but it's saying my device isn't supported.

Some Android devices have compatibility issues with the Vocal editor. Here's how to work around it.

Written by Vocal Team

Some Android devices run operating systems that aren't fully compatible with the Vocal editor.

Here's what to try:

  1. Enable "View as Desktop Site" in your Android browser settings. This often resolves the issue.

  2. Make sure your Android OS is up to date. Older versions are more likely to have compatibility issues.

  3. Switch to a laptop or desktop if the above doesn't work. The editor runs best on desktop browsers.

If you're still hitting a wall, open the Messenger on Vocal or the Help Center and submit a ticket and let us know what device and browser you're using.

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